Price: $182 plus GST
CPD Points: 7.0
Access Length: 30 days
Access Type: Online
Please note that this course is only for participants who need to complete
Elective points.
Mastering Negotiation
This course covers the following topics:
- Understanding the difference between just passing on information between parties and how to maximise our position to negotiate with strength and therefore work in our clients’ best interest;
- How time on market and previous interest in the property can be vital to the final price achieved, both in sale and rent;
- How different sale and marketing strategies affect the negotiation process (i.e. Auction Vs Fixed Price);
- How to utilise multiple offers or competition to increase sale or rental price;
- How natural human behaviour can affect the sale/rent process. (i.e. How to handle buyer remorse and doubt from sellers on price and understanding these natural emotions helps you guide the consumer through the process);
- Why early offers are crucial to the sale process.
- How to generate offers and interest through correct marketing and proper questioning techniques;
- Recognising the role Diversity and ethnicity place in how people approach the negotiation process.
Cultural Intelligence
This course covers the following topics:
- Introduction to Cultural Intelligence (with a focus on nationality and age)
- Why do we need to be ‘culturally intelligent’?
- Perception and impact on our behaviours
- How to show respect to people from different cultures
- Understanding how to negotiate with different cultures
- Service standards and how they may be varied to suit different needs
- The Head, Body and Heart - working together to understand cultural intelligence in real estate
-min.png)
