Price: $120
CPD Points: 3.5
Access Length: 30 days
Access Type: Online
Please note that this course is only for participants who need to complete
Elective points.
Cultural Intelligence
This course covers the following topics:
- Introduction to Cultural Intelligence (with a focus on nationality and age)
- Why do we need to be ‘culturally intelligent’?
- Perception and impact on our behaviours
- How to show respect to people from different cultures
- Understanding how to negotiate with different cultures
- Service standards and how they may be varied to suit different needs
- The Head, Body and Heart - working together to understand cultural intelligence in real estate
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