Price: $110 plus GST
CPD Points: 3.5
Access Length: 30 days
Access Type: Online
Please note that this course is only for participants who need to complete
Elective points.
Building and Maintaining Client Relationships
This course covers the following topics:
- Reviewing the code of conduct and how this aligns working with clients
- Overview of Emotional Intelligence
- Covey time management matrix
- Dealing with customer complaints
- Improving agency practice