Course Details
Client Engagement & Social Media
Upcoming Courses
CPD Points: 7 (x2 3.5 point courses)
Cost: $300 (incl GST)
Lunch will be provided
Client Engagement
Approval Code: ASPIRE231
With participants learning how to engage more effectively with clients, we are able to assist them meet their objectives and understand some of the underlying factors that we need to take into consideration to be the best service to them as possible. Core areas include:
Social Media
Approval Code: ASPIRE193
Cost: $300 (incl GST)
Lunch will be provided
Client Engagement
Approval Code: ASPIRE231
With participants learning how to engage more effectively with clients, we are able to assist them meet their objectives and understand some of the underlying factors that we need to take into consideration to be the best service to them as possible. Core areas include:
- Understanding client needs, what are they looking from an agency and how do we provide this
- Engaging in crucial conversations with clients
Social Media
Approval Code: ASPIRE193
- Awareness of the differing social media platforms and compliance issues related to these
- Targeting clients/database for best result for the vendor/landlord and their marketing expenditure
- Legislation around privacy, disclosure, representations, code of conduct and discrimination
- Complaint management online
- Risk and Policy & Procedures