Course Details
Full Day Elective - Loving Legislation & Building and Maintaining Client Relationships
Upcoming Courses
CPD Points: 7 (x2 3.5 point courses)
Cost: $250 plus GST
Lunch will be provided
Loving Legislation
Approval Code: ASPIRE210
For professionals working in the real estate industry, it is important to understand legislation and how this aligns to the services we provide to the consumer. You should not see legislation or compliance as a hurdle for your agency, rather learn to love this to ensure you understand, apply, and build into your own and your agencies everyday practice. Remembering compliance affects us all, a compliant individual is the building blocks for the compliance of the wider team. No matter your position in the agency, you should role model compliance.
Key learning areas will include:
Building and Maintaining Client Relationships
Approval Code: ASPIRE171
The key to trust is reliability, consistency and connection with the client. This course is designed to establish and maintain trust through professionalism, best practice, correct use of documentation and ensuring the code of conduct is followed every step of the way.
Key learning areas will include:
Cost: $250 plus GST
Lunch will be provided
Loving Legislation
Approval Code: ASPIRE210
For professionals working in the real estate industry, it is important to understand legislation and how this aligns to the services we provide to the consumer. You should not see legislation or compliance as a hurdle for your agency, rather learn to love this to ensure you understand, apply, and build into your own and your agencies everyday practice. Remembering compliance affects us all, a compliant individual is the building blocks for the compliance of the wider team. No matter your position in the agency, you should role model compliance.
Key learning areas will include:
- Overview of real estate legislation
- Areas of risk that arise from complacency and lack of awareness
- Examples of how legislation may be breached
- Advertising for the business, individual, sales and property management
- Overview of the Privacy Act
- Offices processes and how to reduce risk
- Learning to love of compliance and legislation and using this to protect your clients, customers, the business, and yourself
- Culture of self-improvement and awareness
Approval Code: ASPIRE171
The key to trust is reliability, consistency and connection with the client. This course is designed to establish and maintain trust through professionalism, best practice, correct use of documentation and ensuring the code of conduct is followed every step of the way.
Key learning areas will include:
- Reviewing the code of conduct and how this aligns working with clients
- Overview of Emotional Intelligence
- Covey time management matrix
- Dealing with customer complaints
- Improving agency practice