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Course Details

Full Day Elective - Cultural Intelligence & Loving Legislation Upcoming Courses
CPD Points: 7 (x 2 3.5 point courses)
Cost: $250 plus GST
Lunch will be provided

Cultural Intelligence
Approval Code: ASPIRE190
 
  • Why do we need to be ‘culturally intelligent’?
  • Perception and impact on our behaviours
  • How to show respect to people from different cultures
  • Understanding how to negotiate with different cultures
  • Service standards and how they may be varied to suit different needs
  • The Head, Body and Heart - working together to understand cultural intelligence in real estate
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Loving Legislation
Approval Code: ASPIRE210

For professionals working in the real estate industry, it is important to understand legislation and how this aligns to the services we provide to the consumer. You should not see legislation or compliance as a hurdle for your agency, rather learn to love this to ensure you understand, apply, and build into your own and your agencies everyday practice. Remembering compliance affects us all, a compliant individual is the building blocks for the compliance of the wider team. No matter your position in the agency, you should role model compliance. 

Key learning areas will include:
  • Overview of real estate legislation
  • Areas of risk that arise from complacency and lack of awareness
  • Examples of how legislation may be breached
  • Advertising for the business, individual, sales and property management
  • Overview of the Privacy Act
  • Offices processes and how to reduce risk
  • Learning to love of compliance and legislation and using this to protect your clients, customers, the business, and yourself
  • Culture of self-improvement and awareness
There are currently no openings available for this course.